orders & deliveryWhat happens when you place an internet order with us:-
When you have decided what it is you want to buy, you can simply click on the Qty box that appears alongside each product and enter the quantity you wish to purchase. Then, click on the Order button that is on each page. This will add the chosen product(s) to your order.
If you have finished shopping and wish to complete your order, simply click on the Checkout Button and follow the on-screen instructions entering your address details and to where you would like us to deliver. We charge a standard £4.95 for Royal Mail first class postal delivery anywhere in the UK.
On-line Security
To ensure your details are kept safe and sound, we use Worldpay to handle all our on-line credit/debit card transactions. Worldpay are a part of The Royal Bank of Scotland Group. All transactions are fully encrypted ensuring your card details remain safe and secure at all times. A further reassurance for you in using Worldpay is that no-one at Delicious Knickers has access to your credit card details.
Order Acceptance
All orders are subject to availability. When you place an order on our shop, the shop software automatically generates an email to the email address entered into the order details to confirm that we are in receipt of your intention to purchase. Please note that the email is not an acceptance of your order.
Prices and Availability
We accept payment in Pounds Sterling only, and all prices shown, are the price you pay. There is a set charge for UK mainland Delivery, which is shown as part of our shop checkout system.
All orders are subject to availability. Each day we only load those items we have in stock to our on-line shop, so when you order an item, it should be in stock. In the unusual circumstance that the item you order has sold out, we will inform you by e-mail or telephone within the next working day and suggest alternatives, or refund your transaction.
Delivery
We use the postal service for our deliveries. On the internet shop checkout there is provision to enter special delivery instructions such as ‘leave in front porch’, but, whilst we can put these instructions on the outer of your package we do not have control over the third party who is carrying out the delivery.
Customer Satisfaction
Our aim of is to ensure that you are completely satisfied with your purchase. We only supply quality products from hand picked suppliers. If you are not sure which product/model will be best for, please call us on 0845 838 1339. Remember, with our tried and tested delicious kiss approach, we know what we are talking about!
Comments and Suggestions
We welcome any comments or suggestions on our products and services, please email us with anything you wish to put forward:- sales@deliciousknickers.co.uk |
